PIVOTCORE SUPPORT

Need help with PivotCore?

If you’re facing any issues with your PivotCore tools or have questions about how something works, use one of the official support channels below.

Email Support

For personal assistance, bug reports, or account-related questions, email our support team.

Official Support Email

@ support@pivotcore.net

When you email us, please include:

Your Deriv login ID (do not include your password).
Which PivotCore tool you’re using (Trend Analyzer, Digit Analyzer, Pulse, etc.).
A short description of the problem or question.
Screenshots or a short screen recording, if possible.

Telegram Channel

Join our official Telegram channel to get updates and connect with the community.

Join on Telegram

↗ Open PivotCore Telegram Channel

Inside the channel you can:

See important announcements and new feature updates.
Get quick answers to common questions.
Learn how other traders use PivotCore in their workflow.

Support availability

We try to respond as quickly as possible. Response times may be longer during high-volume trading sessions.

Email – detailed help

Telegram – updates & quick questions

Security reminder

Never share your passwords, OTP codes, or full recovery details with anyone.

PivotCore support will never ask for your Deriv or PivotCore password. If you feel something is suspicious, contact us immediately at support@pivotcore.net.

PivotCore is a third-party tool built for Deriv traders. Trading involves risk; only use funds you can afford to lose.